International Shipping

Depending on the country and region you will find different shipping methods, the time used for these methods will be indicated on the page of choosing the shipping method, usually you can choose between the cheap economic shipping and the expensive FedEx.

 

Customs Duty Fees

Please note that some countries charge customs fees or VAT taxes at the time of receipt. This is not collected, pre-paid, or determined by Ice Flame in any way. The customer must pay any applicable customs fees or taxes at the time of receipt. Customs clearance can sometimes hold up packages.

IMPORTANT – If you refuse an international package or do not collect it from customs, the customs fees and return shipping are billed back to us. Any charges that we incur will be deducted from your refund.

In the EU, we will use tax inclusive shipping, so you will see the prepaid import tax at the time of payment.