HOW WE SHIP YOUR ORDER

01.
3-5 days

Making sleeping bags according to orders

We will make your sleeping bag after receive orders, so that we can ensure that the down will not be compressed for a long time and the performance of the down will deteriorate. We guarantee that the down in each product is "fresh".

02.
2-4 days

Domestic Transportation

Package products and send them to International Express Agents. Our studio is located on a beautiful lake side, but there is no international express company here, so we have to ship packages through local shipping to cities that have International Express Service, a process that takes 3-4 days.

03.
5-7 days

International Express

Depending on your country, it usually takes 7-10 days for FedEx, DHL or TNT to deliver to you, some countries may take longer, please check FedEx official website for specific time frame.

If you choose economy shipping, it will take longer than using FedEx, but usually not more than 30 days.

IMPORTANT INFORMATION REQUIRED

Phone Number

The courier company will call you. If your phone number is invalid, you will not be contacted and the courier may return or destroy the package.

City and Province/State

Many buyers will not fill in the name of your province/state, but it is very important for us to ship your package correctly.

ZIP code / Postal Code

The zip code directly determines the exact location of the shipment, if you fill in the wrong code, you will definitely not receive the mail, so please double check the zip code you fill in.

ABOUT THE TAXES IN EU

We use a pre-paid tax service for all EU member states, where you pay a percentage of the tax on your purchases. This eliminates the hassle of having to pay taxes to customs yourself.

ABOUT THE RETURN

If you have not used your sleeping bag, we are more than happy to accept returns, please contact us and send the goods to the address below before returning:

Di Chengye
Bing Yan Yu Rong
Dazhangzhuang Village
Anxin
Baoding City
Hebei Province, China
TEL:13331292800
Postal code:071600